Shipping policy

Shipping Policy – LuxebyFlavia

Last Updated: 25/09/2024

At LuxebyFlavia, we aim to provide you with a seamless and reliable shipping experience. Please read our shipping policy carefully to understand how we process and deliver orders.

1. Shipping Locations

We currently ship only within India. If you're outside India and wish to place an order, please contact our customer support for possible arrangements at ccluxebyflavia@gmail.com.

2. Processing Time

  • Order Processing: All orders are processed within 2-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
  • Custom Orders: If your order is customized, additional processing time may be required. We will notify you of the estimated processing time via email.

3. Shipping Charges

  • Standard Shipping: Shipping charges will be calculated and displayed at checkout based on your location.
  • Free Shipping: Free standard shipping is available on all orders within India.

4. Delivery Timeframes

  • Standard Delivery: The estimated delivery time for standard shipping is 5-7 business days from the date of dispatch, depending on your location.
  • Remote Areas: Delivery to remote or rural areas may take longer. You will be notified of any potential delays.

Please note that delivery times are estimates and may vary due to external factors beyond our control, such as courier delays, weather conditions, or high-demand seasons.

5. Tracking Your Order

  • Once your order has been dispatched, you will receive a confirmation email with a tracking number and a link to track your order. You can also track your order by visiting our website and logging into your account.

6. Shipping Address

  • Accuracy: It is the customer’s responsibility to provide an accurate and complete shipping address. We are not responsible for delays or lost shipments due to incorrect addresses.
  • Address Changes: If you need to change your shipping address after placing an order, please contact us at support@luxebyflavia.com as soon as possible. Changes to shipping addresses can only be made before the order is dispatched.

7. Delivery Issues

  • Missed Delivery: If you are not available to receive the package, the courier service will usually attempt redelivery or leave instructions on how to reschedule delivery.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at ccluxebyflavia@gmail.com with your order number and photos of the damaged product or packaging. We will work with the courier company to resolve the issue as quickly as possible.

8. International Shipping (If Available)

At this time, LuxebyFlavia does not offer international shipping. We are working on expanding our shipping services. Please stay tuned for updates.

9. Order Cancellation

Orders can only be cancelled before they are dispatched. Once an order is shipped, it cannot be cancelled, but you may be eligible for a return or exchange under our Return Policy.

10. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to reach out to us at:

Flavia Creation
Luxe by Flavia
Email: ccluxebyflavia@gmail.com
Address: 38-39,krishna nagar near rico kanta puliya mansarovar,jaipur 302020, 302020 RJ, India

We strive to ensure timely and safe deliveries. Thank you for shopping with Luxe by Flavia!